1. Information We Collect
At Jacobo Polanco, we respect your privacy and are committed to protecting the personal information you share with us. The information we collect includes personal information such as name, address, telephone number, and email address.
Payment information, such as credit or debit card details. Website browsing information (cookies, IP address, browser type, etc.).
2. Use of Information
The information we collect is used for the following purposes:
Process your purchases and send you the purchased products.
Send you relevant information about your account, orders, and promotions.
Improve the user experience on the website by personalizing content
3. Protection of Personal Data
We comply with Law 1581 of 2012 (Protection of Personal Data in Colombia), which establishes guidelines for the collection, processing, and circulation of personal data. We implement
security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction.
4. Use of Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that allow us to remember your browsing preferences. You can set your browser to reject cookies, but this may affect how the website functions.
5. Information Sharing
We do not share or sell your personal information to third parties except in the following cases:
With service providers who help us process payments or manage shipments. When necessary to comply with a legal obligation or in response to requests from competent authorities.
6. Rights of the Data Subject
As the owner of personal data, you have the right to:
Access, correct or delete your personal data.
Oppose the processing of your data.
Request revocation of your authorization for the use of your personal data, in cases permitted by law.
If you wish to exercise any of these rights, you can do so by sending a request to
customerservice@jacobopolanco.com
7. Changes to the Privacy Policy
Jacobo Polanco reserves the right to modify this Privacy Policy at any time. Modifications will be posted on this website and will become effective immediately.
8. Applicable Law
This Privacy Policy is governed by the laws of the Republic of Colombia, in particular by the
Law 1581 of 2012 and Law 1266 of 2008, which protect users' personal data